Legal
Privacy Policy
Last updated: June 23, 2026
This Privacy Policy describes how and why Modern Relationships Therapy ("we", "us", or "our") may collect, store, use, and/or share your personal information when you use our website at www.modernrelationshipstherapy.com (the "Site") and the services we describe on it (our "Services").
The Site is owned and operated by Audrey Kao, a Registered Social Worker (RSW). If you have any questions or concerns, you can contact: Audrey Kao, Modern Relationships Therapy 225-366 Adelaide St E, Toronto, ON M5A 3X9 Email: audrey@modernrelationshipstherapy.com Phone: (647) 955-5016
By using our Site, you agree to the collection, use, and retention of information as described in this Privacy Policy. This Privacy Policy applies in addition to the Terms and Conditions of our Site.
PURPOSE
The purpose of this Privacy Policy is to inform users of our Site of the following:
The personal data we collect;
How we use the data we collect;
Who has access to the data we collect;
The rights of Site users; and
Our use of cookies.
WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
We collect personal information that you voluntarily provide to us when you contact us through our Site or by email — for example, when you submit our contact form to ask about or request a consultation. The personal information we collect is limited to:
First and last name; and
Email address.
We do not require or request that you provide sensitive personal or health information through our Site. Please do not include sensitive personal or health details in messages submitted through our contact form or by email, as these are not fully secure methods of communication. Any clinical or health information relevant to therapy is collected and handled separately, through secure channels, in accordance with applicable law and professional obligations.
Information collected automatically
When you visit and use our Site, we (and our website host and service providers) may automatically collect certain information, including:
IP address;
Approximate location (derived from IP address);
Hardware and software (device and browser) details;
Clicked links; and
Content and pages viewed.
This information does not by itself reveal your specific identity, and is used primarily to maintain the security and operation of our Site and for internal analytics and reporting. Like many websites, we also collect some information through cookies and similar technologies (see "Do we use cookies and other tracking technologies?" below).
HOW DO WE USE YOUR INFORMATION?
We only use the information we collect for the purposes set out in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose here.
The information we collect automatically is used:
For website analytics, to understand and improve how visitors use the Site, and to maintain the security and proper functioning of the Site.
The information you provide to us is used:
To respond to your inquiries;
To communicate with prospective and current clients; and
To schedule and arrange consultations and appointments.
We may also use your information where necessary to comply with our legal and professional obligations.
WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
We do not sell your personal information. We may share or disclose your information only in the following circumstances:
With service providers who support the operation of our Site (for example, our website hosting provider), to the extent reasonably necessary to provide and maintain the Site;
Google Maps Platform APIs: Our Contact page includes an embedded Google Map. When this map loads, certain information may be shared with Google through the Google Maps Platform APIs. Your use of Google Maps is subject to Google's Privacy Policy (https://policies.google.com/privacy). Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements (https://developers.google.com/terms/api-services-user-data-policy);
Google Analytics: We use Google Analytics to help us understand how visitors use our Site. Google Analytics collects information such as how often visitors come to the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use this information only to improve our Site. Google's ability to use and share information collected by Google Analytics is governed by the Google Analytics Terms of Service and Google's Privacy Policy (https://policies.google.com/privacy). You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout);
If required by law, regulation, or legal process, or to respond to a lawful request;
Where necessary for an actual or contemplated legal proceeding, or to establish, exercise, or protect our legal rights; and
In connection with, or during negotiations of, a sale or transfer of all or part of our practice or business.
If you follow hyperlinks from our Site to another website, please note that we are not responsible for and have no control over the privacy policies and practices of those other websites.
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
A cookie is a small file stored on your device by a website, used to collect information about your browsing. Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies, though doing so may affect certain features of the Site.
We use the following types of first-party cookies on our Site:
Functional cookies — used to remember selections and preferences so that the Site functions properly; and
Analytical cookies — used to understand how visitors access and use the Site (such as the content viewed and time spent on the Site) so that we can improve its design and functionality. This includes cookies set by Google Analytics.
In addition, our embedded Google Map may set third-party cookies through the Google Maps Platform APIs, as described in the section above.
Further details on how to manage cookies are set out below and in your browser settings.
HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (including applicable professional and record-keeping obligations). When we no longer have a legitimate need to retain your information, we will securely delete it or otherwise dispose of it.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We take reasonable measures to protect the personal information we collect. Our Site uses SSL/TLS encryption (HTTPS) to protect data transmitted through the Site, and information submitted through our contact form is hosted on our website provider's (Squarespace's) secure servers. We limit access to personal information to those who reasonably need it to respond to inquiries and operate the practice.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we take all reasonable precautions to protect your information, we cannot guarantee its absolute security, and any transmission of personal information is at your own risk. You should avoid sending sensitive personal or health information through our contact form or by email.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or solicit personal information from individuals under 18 years of age. Our Services are intended for adults. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to delete it as soon as possible. If you believe we may have collected information from a minor, please contact us using the details in this Privacy Policy.
WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your province or country of residence, you may have certain rights under applicable data protection law. In Canada, these may include the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request deletion of your information, and to withdraw your consent to our processing of your personal information.
If we are relying on your consent to process your personal information, you may withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, or to ask how we have collected, used, or disclosed your personal information, please contact us using the details below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature you can activate to signal that you do not want your online activity tracked. As no uniform standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this Privacy Policy accordingly.
HOW TO OPT OUT OF CERTAIN DATA COLLECTION
You can opt out of the following:
The use of non-essential cookies and similar tracking technologies. You can manage or decline non-essential cookies through our cookie consent banner, and you can disable cookies through your browser settings.
Google Analytics tracking. You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-Out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to maintain compliance with applicable law and to reflect any changes to our data practices. When we do, we will update the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically. Where appropriate, we may notify you of material changes.
HOW TO CONTACT US
If you have any questions, concerns, or complaints about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact:
Audrey Kao, Modern Relationships Therapy 225-366 Adelaide St E, Toronto, ON M5A 3X9 Email: audrey@modernrelationshipstherapy.com Phone: (647) 955-5016
Terms & Conditions
Last updated: June 22, 2026
These Terms and Conditions (the "Terms and Conditions") govern your use of www.modernrelationshipstherapy.com (the "Site"). This Site is owned and operated by Audrey Kao, a Registered Social Worker (RSW), operating as Modern Relationships Therapy. This Site is an informational website for a therapy practice.
By using this Site, you indicate that you have read, understood, and agree to abide by these Terms and Conditions at all times. If you do not agree with these Terms and Conditions, you must discontinue use of the Site.
INFORMATIONAL PURPOSE ONLY — NO THERAPIST–CLIENT RELATIONSHIP
The content on this Site is provided for general informational purposes only. It is not therapy, clinical advice, diagnosis, or treatment, and it is not a substitute for professional advice from a qualified health practitioner.
Using this Site, submitting the contact form, or otherwise contacting us through the Site does not create a therapist–client, clinical, or other professional relationship. A professional relationship is established only through a separate, mutually agreed engagement and the applicable intake and consent process.
If you are experiencing a medical or mental health emergency, do not use this Site. Contact your local emergency services or a crisis line immediately.
INTELLECTUAL PROPERTY
All content published and made available on our Site is the property of Audrey Kao and the Site's creators. This includes, but is not limited to, images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site. You may not reproduce, distribute, or otherwise use this content without our prior written permission, except as permitted by applicable law.
ACCEPTABLE USE
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Site. You agree not to:
Use the Site in any manner that violates any applicable law or regulation;
Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Site or its underlying systems or security;
Use any automated means (such as bots, scrapers, or data-mining tools) to access or collect data from the Site without our written permission; or
Use the Site to transmit any harmful code or to harass, abuse, or harm another person.
THIRD-PARTY SERVICES AND GOOGLE MAPS
Our Site uses certain third-party services to function, including Google Maps. Our Contact page includes an embedded map provided through the Google Maps Platform APIs.
By using our Site, you acknowledge and agree that you are bound by Google's Terms of Service (https://policies.google.com/terms), including the Google Maps/Google Earth Additional Terms of Service (https://maps.google.com/help/terms_maps/). Your use of Google Maps is also subject to Google's Privacy Policy (https://policies.google.com/privacy). Please refer to our Privacy Policy for further information about how information is handled in connection with these services.
If you follow hyperlinks from our Site to third-party websites, we are not responsible for and have no control over the content, terms, or practices of those websites.
DISCLAIMER — SITE PROVIDED "AS IS"
The Site and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that the information on the Site is accurate, complete, or current. Your use of the Site is at your own risk.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Audrey Kao and her directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any losses, damages, liabilities, claims, or expenses (including legal fees) arising from or relating to your use of the Site.
For clarity, this section relates to your use of the Site only. It does not limit, exclude, or affect any liability, duty, or obligation that arises in connection with the provision of professional therapy services, which is governed separately by applicable law, professional regulation, and the terms of any clinical engagement. Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so.
INDEMNITY
Except where prohibited by law, by using this Site you agree to indemnify and hold harmless Audrey Kao and her directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of our Site or your violation of these Terms and Conditions.
MODIFICATIONS AND AVAILABILITY
We reserve the right to change, modify, or remove the contents of the Site at any time and for any reason, at our sole discretion, without notice. We have no obligation to update any information on the Site. We do not guarantee that the Site will be available at all times and will not be liable for any unavailability or interruption.
GOVERNING LAW
These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
SEVERABILITY
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable law, those provisions will be deemed void and removed from these Terms and Conditions. All other provisions will not be affected, and the rest of these Terms and Conditions will continue to be considered valid.
CHANGES TO THESE TERMS AND CONDITIONS
These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect changes to the way we operate our Site. When we do, we will update the "Last updated" date above. Where appropriate, we may notify users of changes by posting a notice on our Site or by email.
CONTACT US
If you have any questions or concerns about these Terms and Conditions, please contact us:
Modern Relationships Therapy Audrey Kao, MSW, RSW 225-366 Adelaide St E, Toronto, ON M5A 3X9 Email: audrey@modernrelationshipstherapy.com Phone: (647) 955-5016
Effective date: June 23, 2026